Refund Policy

1. The $30 Booking Deposit

All appointments at Braids by Blinky require a $30 non-refundable deposit at the time of booking. This deposit is collected to secure your appointment slot and reserve Blinky’s time exclusively for you.

We strongly encourage all clients to carefully review their schedule and confirm their availability before making payment. Once a deposit is paid, it cannot be returned.

2. Remaining Balance

The remaining balance of your service fee (total price minus the $30 deposit) is due and payable at your appointment, after your service is completed to your satisfaction. The remaining balance is not collected in advance.

3. Cancellations

Client-Initiated Cancellations

You may cancel your appointment at any time. However, please note:

• Your $30 deposit will not be refunded regardless of when you cancel
• Cancellations must be communicated via WhatsApp or phone call to +1 (240) 946-1670
• Verbal cancellations are accepted but we recommend sending a WhatsApp message for confirmation

Cancellation by Braids by Blinky

In the rare event that we need to cancel your appointment due to an emergency or unforeseen circumstance, you will receive a full refund of your $30 deposit and will be given priority rebooking at your preferred date and time.

4. Rescheduling

We understand that plans can change. We are happy to reschedule your appointment under the following conditions:

• Rescheduling requests must be made at least 24 hours before your scheduled appointment
• Your existing $30 deposit will be carried forward and applied to your rescheduled appointment
• Rescheduling requests made less than 24 hours before the appointment will result in forfeiture of the deposit and a new deposit will be required to rebook
• Each booking may only be rescheduled once

5. No-Shows

If you do not arrive for your scheduled appointment and have not contacted us in advance:

• Your $30 deposit will be forfeited
• Your appointment slot will be released after a 30-minute grace period
• A new deposit will be required to rebook any future appointment

We value your time and ask that you value ours. No-shows directly impact our ability to serve other clients.

6. Service Satisfaction

Your satisfaction is very important to us. If you have any concerns about your finished style, please raise them before leaving the salon so that Blinky can address them directly. We are committed to ensuring every client leaves happy.

Refunds will not be issued for completed services where the client has left the salon without raising any concerns. If you experience an issue after leaving, please contact us within 48 hours and we will do our best to resolve it.

7. Hair & Product Inclusions

Many of our services include braiding hair or human hair as stated in the service description. Once hair has been installed, it cannot be returned or refunded as it is no longer in its original condition. Please ensure you are happy with your style choice before the installation begins.

8. Dispute Resolution

If you have a concern or dispute regarding a payment or service, please contact us directly first. We are always willing to listen and find a fair resolution. We ask that all disputes be raised within 48 hours of your appointment.

Contact us via WhatsApp at +1 (240) 946-1670 or call us directly. We will respond within 24 hours.

9. Policy Updates

Braids by Blinky reserves the right to update this Refund Policy at any time. Any changes will be posted on this page with an updated date. Continued use of our booking system after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Refund Policy, please reach out before making your deposit payment: